FAQ

What is Surcharging?


Surcharging is the practice of adding a small fee to a customer’s payment to help cover the costs of card processing. It’s beneficial for the merchant because it helps offset the expenses associated with processing card transactions, allowing them to maintain profitability and provide convenient payment options to their customers.

Why it matters

Benefits of Surcharging for Merchants:

Cost offsetting

  • Surcharging allows merchants to recover some of the expenses associated with card processing, helping to maintain profitability and financial sustainability.

PRicing flexibility

  • Merchants can absorb fewer processing costs, which may enable them to offer competitive pricing and increase overall profitability.

Customer convenience

  • Surcharging doesn’t hinder the customer’s ability to pay with cards while still allowing merchants to manage their costs effectively, creating a win-win scenario for both parties.
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